FAQ
1. Do you offer shipping within India?
Yes, we offer shipping within India for all our products. You can place your order from anywhere in India and we will deliver it to your doorstep.
2. What are your shipping charges?
We offer free shipping on all orders within India. There are no additional charges for shipping.
3. How long does it take for my order to be delivered?
Once your order is placed, it will be processed and shipped within 1-2 business days. The delivery time depends on your location, but generally, it takes 3-7 business days for your order to be delivered.
4. Can I track my order?
Yes, you will receive a tracking number once your order is shipped. You can use this tracking number to track the status of your order on our website.
5. What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the product within 15 days of delivery for a full refund. Please note that the product should be unused and in its original packaging.
6. How do I initiate a return?
To initiate a return, please contact our customer support team with your order details. They will guide you through the return process and provide you with the necessary instructions.
7. Can I exchange a product?
Yes, we offer exchanges for products of the same value. If you wish to exchange a product, please contact our customer support team and they will assist you with the exchange process.
8. What payment methods do you accept?
We accept all major credit cards, debit cards, net banking, and UPI payments. You can choose your preferred payment method during the checkout process.
9. Are your products safe for kids?
Yes, all our products are made with high-quality materials that are safe for kids. We prioritize the safety and comfort of children in all our designs.
10. Do you offer any discounts or promotions?
Yes, we often run discounts and promotions on our products. To stay updated with our latest offers, you can subscribe to our newsletter or follow us on social media.